Support

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(Most common problems)
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# Clone the MAC address from the old router/computer, click the DHCP Release button on the bottom of the Status->Router page. Then turn off the MAC cloning. # Clone the MAC address from the old router/computer, click the DHCP Release button on the bottom of the Status->Router page. Then turn off the MAC cloning.
# Simply unplug and replug in the router and cable modem and plug them back in. # Simply unplug and replug in the router and cable modem and plug them back in.
 +* After upgrading from a pre-v23SP1 to v23SP1, or later, login to web interface no longer works.
 +** As of v23 SP1, the default login for the web interface is:
 +:Username: root<br>
 +:Password: admin<br>
 +Once logged in, you may change the user name and/or password by going to the Administration tab.
== Troubleshooting == == Troubleshooting ==

Revision as of 02:06, 16 May 2006

Contents

Most common problems

  1. Clone the MAC address from the old router/computer, and leave it that way.
  2. Clone the MAC address from the old router/computer, click the DHCP Release button on the bottom of the Status->Router page. Then turn off the MAC cloning.
  3. Simply unplug and replug in the router and cable modem and plug them back in.
  • After upgrading from a pre-v23SP1 to v23SP1, or later, login to web interface no longer works.
    • As of v23 SP1, the default login for the web interface is:
Username: root
Password: admin

Once logged in, you may change the user name and/or password by going to the Administration tab.

Troubleshooting

Forum

The forums are the primary destination for getting support. There is a general English WRT54G/GS discussion forum and the DD-WRT discussion forum English and German.

Please make sure that you post at least following information to allow the friendly people on the forums to help you:

  • what device you are using
  • the DD-WRT version used
  • a short description of what you were trying to do
  • a short report what happend
  • background information (i.e. network setup, wireless setup,...) if applicable


IRC

This is the shortest way to contact the developers when there is serious trouble. Before bothering them, please check any other means of solving your problem as listed on this page.


Wiki

Bugtracker

Sometimes a problem you have may have already been identified as a bug. Check the bugtracker (registration required) if this is the case and provide input if neccessary.