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-The new forum: +[http://www.dd-wrt.com/phpBB2 The new forum.]
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Revision as of 14:28, 7 June 2006

Contents

The efficient way to solving your problem

The most efficient way to solve your problem, both for you and for the DD-WRT community, is the following.

First, read through the Wiki. Allthough these pages are still (and constantly) under development, they contain a wealth of information. In many cases, your answer is already here.

If the solution you need is really, REALLY not in the wiki, head on to the forum.


The old forum:

There is a general English WRT54G/GS discussion forum and the DD-WRT discussion forum English (this is where the action is, or at least was) and German. The old forum is where, at the moment, the most information can be found. The plan is to migrate entirely to the new forum in time.


The new forum.


Stop - don't immediately post a new topic. As many, many questions have already been asked and answerred, the forum contains a wealth of information as well. Yes, I may be a little harder to dig up the topic where your problem was treated, but the digging you will do will have a benefit too: you will come accross a lot of useful information on the way.


So, start by doing an extensive search on the forum, using various key words that may lead to the topics that can help you. This will save everyone a lot of time.


If all the above has not yielded any result, or has left you with more questions, or has only partially helped you - don't hesitate to open a new topic and ask for help, which will be gladly given by the community. Usually, you will have your answer in no time at all.


However, please make sure that you post at least following information to allow the friendly people on the forums to help you:

  • what device you are using exactly (brand, type, revision);
  • the exact DD-WRT version used (version number, build date);
  • a short description of what you were trying to do;
  • a short report of what happened;
  • background information (i.e. network setup, wireless setup,...) if applicable.

IRC

This is the shortest way to contact the developers when there is serious trouble. Before bothering them, please check any other means of solving your problem as listed on this page.


Most common problems

  1. Clone the MAC address from the old router/computer, and leave it that way.
  2. Clone the MAC address from the old router/computer, click the DHCP Release button on the bottom of the Status->Router page. Then turn off the MAC cloning.
  3. Simply unplug the router and cable modem and plug them back in. Note: Make sure to plug in the cable modem first and wait until it is online before plugging in your router.
  • After upgrading from a pre-v23SP1 to v23SP1, or later, login to web interface no longer works.
    • As of v23 SP1, the default login for the web interface is:
Username: root
Password: admin

Troubleshooting

Bugtracker

Sometimes a problem you have may have already been identified as a bug. Check the bugtracker (registration required) if this is the case and provide input if neccessary.